Guidelines

Welcome to Codeity.eu. By creating an account and/or making a purchase, you agree to follow the rules described below:

1. Purchasing Files

• Before purchasing, users should carefully read the product description, check compatibility, and confirm that the file meets their expectations.

• If you have questions prior to purchase, please contact our support team or use the dedicated presale forum.

2. Refunds & Right of Withdrawal

• Consumers have the right to withdraw from the contract within 14 days of purchase.

• For digital content, the right of withdrawal may be waived only if the customer gives explicit consent and acknowledges that they lose this right once the download or streaming begins.

• In exceptional cases where a refund is approved, it may be issued either as a monetary refund or store credit.

3. Payment Disputes

• If you experience any issues with your payment or purchased product, please contact our support team directly.

• Submitting disputes through your payment provider (e.g., chargebacks) may delay resolution, so we strongly recommend contacting us first to resolve the matter quickly.

4. Downloading Files

• Each purchase grants a single license for use in one installation (unless otherwise specified).

• Products are provided “as‑is.” We do not provide support for code modifications, custom edits, or template changes.

5. Support

• If you encounter bugs or technical issues, you may contact support via private message or by creating a support ticket.

• Response times may vary depending on workload.

6. File Sharing

• Sharing, re‑uploading, or distributing files purchased from Codeity.eu in any unauthorized manner is strictly prohibited.

• If such activity is detected, your account may be suspended and access to purchased products revoked.

7. Updates to Terms

• These Terms & Conditions may be updated.

• Users will be notified of any changes before they take effect.

• The current version of the Terms is always available on our website.

8. Complaints & Warranty

• Consumers are entitled to submit complaints in accordance with applicable consumer protection laws and statutory warranty (legal guarantee).

• Complaints can be submitted via email or through the contact form available on our website.

9. Privacy Policy

• Personal data is processed in compliance with applicable data protection laws, including the GDPR (General Data Protection Regulation).

• Details are provided in our separate Privacy Policy, available on our website.o stay informed of changes.